Anon
From the 1st moment to the last, my experience as a customer of Moto Exchange Ltd has been first-rate and I'd highly recommend them to anyone. After liking the look of one of their postings on Autotrader, I phoned up and was swiftly able to arrange a vehicle viewing and test drive. The company contact (Dave) was very kind to provide directions to their site, in case of any sat-nav issues; this was a nice touch and proved very useful. Upon the visit, both Dave and the car were ready and waiting, so that we could get cracking immediately. This being said, Dave's friendly and relaxed demeanour put us at ease from the off, so we did not feel hurried or pressured and were given all the time we needed to inspect the car (which we were pleased to see was in great condition), yet he was very attentive and knowledgeable when we asked him any questions. We were swiftly granted a test drive and could tell that the vehicle drove perfectly. The nearby roads were good to test the vehicle at speed and over some bumps too. After the test-drive, I mentioned to Dave that I had forgotten my diagnostic tool and he kindly let me use his tool to demonstrate that the car had no error codes - this candid support further put me at ease for a potential purchase. Dave remained relaxed and friendly when I informed him of our interest in his vehicle but that we'd arranged to look at another couple of cars listed on Autotrader before we'd let him know if we were prepared to make an offer on his car. After looking at the other cars and deciding to go with the one at Moto Exchange, I spoke to Dave and we struck a good deal and he kindly provided an interim service with new oil and filter, in addition to two brand-new dust covers for the front steering ball joints - these weren't the cheap ones, but were the best ones recommended by the car manufacturer. The diligence and speed of the servicing allowed us to have another look at the vehicle and pick it up only 2 days after a deal was agreed. Very speedy indeed. Dave kindly allowed us to pick up the car after their normal business hours at 6pm so we could have the car sooner; really customer With the exceptional customer service, great car condition, provision of an extendable warranty and a good value deal to boot, we were incredibly pleased with Moto Exchange Ltd and would highly recommend checking out their offerings!